Despite how strongly students might wish it weren’t true, summer is coming to an end and the new school year is upon us. From K-12 districts to higher education and…
Depending on who you ask, hotels consist of anywhere from 3 to 15 departments or functional areas, each of which contributes to the business’ overall operational effectiveness. Rather than overly…
With the recent growth in demand for extended stay accommodations, more and more lodging companies have added extended stay locations to their portfolios. Extended stay facilities function somewhat differently than…
In the heat of summer, working in any active industry (like hospitality) means more physical exertion and exhausting shifts at work. In the hotel industry, many accommodations have multiple buildings…
A good leader motivates team members to perform their individual roles successfully. A strong leader, on the other hand, engages employees and encourages them to take ownership of their positions…
Many roles within hotels and extended stay accommodations involve more physical labor than technology use – including housekeeping and maintenance positions. However, there are many functional areas of these organizations…
The risk of burnout within the workplace is high among hospitality workers. Stress during busy periods, the seemingly monotonous daily routine, and overcommitting can all be significant factors in why…
Most people think of hotel General Managers (GMs) as the top leader within the organization, other than the owner. This is often the case with independently owned hotels. However, with…
The hospitality industry, like many others, is constantly evolving. Innovations in technology, emerging best practices, and trends in consumer spending all impact how the industry functions and those within it…
Anyone who has stayed in a hotel or extended stay accommodation likely noticed the housekeeping cart in the hallway at least once, likely in the time between checkout and check-in.…
Among many other responsibilities, monitoring and effectively managing a hotel’s budget falls on the shoulders of the general manager (GM). While most hotels employ an accounting team or individual to…