Many roles within hotels and extended stay accommodations involve more physical labor than technology use – including housekeeping and maintenance positions. However, there are many functional areas of these organizations…
While some businesses continue to utilize paper applications or online application forms, many within the hotel industry simply request a resume from applicants to streamline the hiring process. That’s good…
Upon check-in at most hotels, guests are greeted by a staff member responsible for collecting their details, potentially taking payment, and – most importantly – getting them the keys to…
The risk of burnout within the workplace is high among hospitality workers. Stress during busy periods, the seemingly monotonous daily routine, and overcommitting can all be significant factors in why…
According to the Bureau of Labor Statistics, the turnover rate within the hospitality industry continues to land in the 70-85% range, shocking in comparison to the average turnover rate across…
In many industries, the term upskilling is used when employees expand their knowledge and skill sets to keep up with industry changes – often technology and best practices related –…
Every May since 1949, the United States has observed Mental Health Awareness Month (or Mental Health Month) as a way to raise awareness about and reduce the stigma around mental…
Beginning a new career path is intimidating, whether that happens at age 16 or mid-way through someone’s professional career. The hotel industry, and hospitality as a whole, is an easier…
Most people think of hotel General Managers (GMs) as the top leader within the organization, other than the owner. This is often the case with independently owned hotels. However, with…
The hospitality industry, like many others, is constantly evolving. Innovations in technology, emerging best practices, and trends in consumer spending all impact how the industry functions and those within it…
Often, job seekers are conditioned by an abundance of resources on how to ace a job interview. However, it is often a few simple mistakes made during the interview process…