Hotel leaders rely on several hotel financial reports to drive decision-making for the business.
Nearly all organizations (across all industries) implement an initial training program or onboarding period for new employees to gain the relevant skills and knowledge to successfully perform their new positions.…
Unlike many other industries, the lodging industry is still experiencing growth – despite inflation and the higher costs of travel. Hotels continue to build out their teams to account for…
The hotel industry is one in which it’s possible to advance from an entry-level position to upper management without a formal postsecondary education or four-year degree. Its low barriers to…
Remote workers are just one type of guest typically staying in an extended stay hotel or similar long-term accommodation. However, they continue to represent a growing portion of the guests…
Anyone who’s ever applied for a job before has likely looked at any qualifications or requirements for eligibility – ideally before applying. When it comes to the hotel industry, direct…
Upon check-in at most hotels, guests are greeted by a staff member responsible for collecting their details, potentially taking payment, and – most importantly – getting them the keys to…
Summer is here, and high school seniors across the country are just coming back from having crossed the stage at graduation. For some, higher education is calling them and they…
When people think about hotels and the hospitality industry as a whole, what’s commonly considered as achieving success is maintaining a high level of guest satisfaction. Ensuring that guests enjoy…
According to the Bureau of Labor Statistics, the turnover rate within the hospitality industry continues to land in the 70-85% range, shocking in comparison to the average turnover rate across…
In many industries, the term upskilling is used when employees expand their knowledge and skill sets to keep up with industry changes – often technology and best practices related –…