It’s no secret that first impressions can make or break your chances of securing a job. If you are lucky, that first impression will be face-to-face, allowing you to introduce yourself and advocate your interest in a role or strengths that make you qualified. However, most often these first impressions are formed by a simple […]
With the emergence of sites like Yelp and Google for Business, you can find reviews and ratings for nearly all business establishments. However, hotels have been rated since long before the internet became widely used. If you’ve ever stayed in a hotel or motel, you likely heard it referred to in quality by a star […]
If you’ve ever stayed in a large hotel or resort, you’ve likely seen that area near reception occupied by the hotel concierge. A pillar of guest services, the concierge has long been the connection between hotel guests and local businesses, events, and attractions. They play an essential role in guest satisfaction and have the opportunity […]
Hotel management is not a career choice for the weak at heart. It requires dedication, hard work, and a commitment to excellence. Managers are more or less responsible for all areas of the business, including operations, human resources, sales, and customer service. They are the face of the company and represent the hotel to all […]
The hospitality industry is vast, and there are potential career options for nearly everyone. However, one does not simply become a hotel manager from the start. Hospitality is an industry that values commitment and often promotes internally. Most in managerial positions started their career somewhere lower on the ladder and worked their way up. So, […]
Whether you’re starting out with an established hotel chain, or with a privately owned boutique hotel, there’s still a method to moving up the hospitality ladder. The hotel industry is a great industry to start in for potential growth within a company. If you’re a hard worker in the hospitality industry, it’s likely you’ll be rewarded with the opportunity for quick promotions.
Great hotel managers must have a solid plan and vision for moving their hotel forward. This plan requires flexibility and quick course correction abilities. It isn’t an easy feat. So let’s dive into the fundamental qualities that owners and management companies are looking for in a hotel manager.
Jobs in the Hospitality Sector Sectors under the heading “Hospitality Industry” include: accommodation/lodging, food and beverage, travel and tourism, entertainment, and timeshare options. The options include everything from chef to gardener, information technology specialists to accountant. Accordingly, industry salaries vary widely. They depend in large part upon your field(s) of expertise. High Paid Management Jobs […]
If you are good with people and like helping them, you may have a great career ahead of you in the hospitality industry. Keeping guests happy is a full-time job and often a challenging one. At the heart of every satisfied customer, however, is a series of positive interactions. The Customer is Always Right – […]
Over the last 30 years, the dependence of a hotel on the revenue management team to drive successful business operations. This is based on two factors, the invention of revenue management technologies that can analyze large amounts of transactional data, and the identification of the revenue manager role as a key resource in the hotel’s management structure.